The Occidental at Xcaret Destination also includes a more luxurious experience with the Royal Level Occidental at Xcaret Destination, a tourist complex within a complex.

Royal Level guests enjoy access to premium amenities and personalized service to make their vacation an experience of absolute luxury. This includes preferential check-in, a private lounge, an exclusive restaurant, a pool area and sun terrace with waiter service, as well as concierge service to assist with spa and restaurant bookings.

Exclusive Royal Level services:

  • 24-hour room service
  • Full bathroom with a hot tub
  • Luxury sheets and pillows
  • Bathrobe and slippers
  • High-end amenities
  • Minibar restocked daily
  • Preferential check-in
  • Solarium with waiter service
  • Concierge service
  • Private check-in and check-out
  • À la carte restaurant exclusively for Royal Level guests
  • Evening turn-down service
  • Wi-Fi included and unrestricted access to a computer located in the lobby lounge